At Tribe, we know a healthy business runs better and grows faster. This isn’t just experience speaking; it’s backed by insights from leading experts in business strategy. One such voice is Patrick Lencioni, whose book The Advantage has become essential reading for leaders who want to build genuinely thriving businesses — and it’s one we always recommend to our clients.
Lencioni breaks down organisational health into four simple but powerful disciplines every company needs to master to gain a competitive edge. Here’s a closer look at those disciplines — and why they matter:
1. Build a Cohesive Leadership Team
Leaders must genuinely trust one another, be willing to have open and honest conversations — even when they’re difficult — commit fully to decisions once made, and hold each other to account. Without this foundation, it’s difficult for the rest of the organisation to move forward in the same direction.
2. Create Clarity
Leaders need to answer some fundamental questions together: Why do we exist? How do we behave? What do we do? How will we succeed? What is most important, right now? Who must do what? When these answers are clear and shared, everyone understands their role and the organisation moves forward together. This shared understanding is what Lencioni refers to as ‘clarity’.
3. Overcommunicate Clarity
Once a leadership team has created that clarity, it needs to be reinforced constantly, clearly, and enthusiastically — in team meetings, emails, informal catch-ups, and through day-to-day conversations. This kind of repetition helps embed clarity into the culture, so it’s lived — not just written down.
4. Reinforce Clarity
Finally, your systems — from hiring and appraisals to meetings and processes — need to back up the clarity and culture you’re aiming for. Without that, good intentions remain just words on paper and don’t translate into day-to-day behaviours. As Lencioni puts it, “Every policy, every program, every activity should be designed to remind employees what is really important.”
Why Organisational Health Matters to Us at Tribe
Organisational health isn’t just a ‘nice to have’ or a box to tick. It’s the foundation that makes everything else work — your strategy, your growth, your team’s wellbeing.
If you want to build a business that truly thrives from the inside out, maybe it starts with a conversation with Tribe.
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